Widget

Q. How to install widget?

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" /> iOS(iPhone) Widget

1. Tap and hold on an empty space on your wallpaper
2. Once you're in edit mode, click the + button in the top right corner
3. Search for Keepin in the widget search bar and click on it
4. Select a widget of the desired size and click the Add widget button at the bottom
5. Place the widget on your home screen and you're done </aside>

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" /> Android Widget

1. Touch and hold an empty space on the wallpaper.
2. If you are in edit mode, click the 3rd menu widget at the bottom
3. Search for Keepin in the widget search bar and click on it
4. Select the widget and click the Add button
5. Drag and drop the widget to the desired location and you're done! </aside>

Q. My widget is not updating in real time.

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" /> You need to turn on both service and message notifications in My Page - Notification settings. Please turn on the notifications, then turn off and restart the app.

</aside>

Q. What should I do if I can't find the widget?

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" /> You can try turning your phone off and on, and then try searching again. If you can't find it after turning your phone off and on, try launching the Keepin app at least once and searching again.

</aside>

Shooting Photo

Q. How do I shoot both the front and back?

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" /> Select 'Multi' from the Multi/Single button at the bottom of the shooting screen to shoot on both sides. After selecting Multi, the photos will be put into the large frame in the order they were taken first. For example, if you take a selfie first and then take a photo with the rear camera, the selfie will be included in the large frame.

</aside>

Q. When shooting with my iPhone, the front flash doesn't work.

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" />

After selecting Multi-camera, if you turn on the flash and shoot with the rear camera first, the front camera will also fire the flash. Otherwise, the flash will not fire.

</aside>

Invite and share with friends

Q. Is it not possible to cancel a sent Keepin message?

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" /> You can't cancel a Keepin message you've already sent to a friend.

</aside>

Q. How do I disconnect from a friend?

<aside> <img src="/icons/forward_lightgray.svg" alt="/icons/forward_lightgray.svg" width="40px" /> On your My Page, touch the 'Connected friends' box below your profile area at the top. On the <Connected friends> screen, you can disconnect from a friend by pressing the 'Disconnect' button to the right of their nickname. After disconnecting, you can reconnect, but all the Keepins you've exchanged so far will disappear, so please choose carefully.

</aside>